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Unox Casa technician talking with a couple in an open-plan kitchen with Unox Casa Model 1 and a Subzero fridge, overlooking hills through full-height windows
After-Sales ServicesYour journey with Unox Casa continues long after installation. Through personalised culinary training and dedicated technical support, we are committed to helping you achieve exceptional results with complete peace of mind.
A journey of culinary discoveryBespoke cooking training
Your culinary journey starts with expert guidance. After installation, our chefs provide personalised training to help you master your Unox Casa oven, from essential functions to advanced techniques, so you can cook with confidence from day one.
Chef in a Unox Casa apron plating a dish, with a Unox Casa Model 1 in the background
Woman plating lamb chops in a white kitchen, following a recipe on a tablet, with a Unox Casa Model 1 double oven column behind her
A journey of culinary discoveryCulinary consultation & inspiration
Whenever you want to refine a result or try something new, our Unox Casa Corporate Chefs are at your side with practical cooking advice and inspiring recipe ideas, helping you explore new possibilities with your Unox Casa oven.
Hand tapping Send to the Oven on the Unox Casa app showing a teriyaki-glazed salmon recipe, with salmon fillets and ingredients on the worktop and a Unox Casa Model 1 oven behind
A journey of culinary discoveryYour kitchen, always connected
Your Unox Casa experience, wherever you are. The app lets you monitor your oven in real time, explore a curated library of video recipes, and create custom cooking programs to send directly to your oven, bringing control, inspiration, and creativity into your hands.
A journey of culinary discoveryHow-to Videos
Discover a simple and intuitive way to master your Unox Casa oven through step-by-step video guides. From everyday functions to more advanced features, our How-To videos help you learn at your own pace, turning every gesture in the kitchen into effortless confidence.
Hand tapping a tablet showing the Cook Like a Chef section of the Unox Casa app with a grilled scallops recipe
Technical assistanceOur certified Unox Casa service network is always at your side to support every need. Our qualified technicians are ready to respond quickly and efficiently, ensuring fast, professional assistance whenever and wherever you need it.
Unox Casa certified technician in white gloves removing the upper panel of a Model 1S oven during servicing
Installation by certified technicians
Close-up of the recessed power button on the brushed stainless steel front of a Unox Casa oven
First start-up and full system testing
Gloved hands fitting a blue component into the internal mechanism of a Unox Casa oven during scheduled maintenance
Scheduled maintenance
SuperOven Model 1
Remote firmware updates
WarrantyBuilt to professional standards, Unox Casa ovens ensure exceptional reliability in the home. They are backed by an extended warranty of up to 7 years or 10,000 cooking hours, for complete peace of mind.
Find out more
A couple sharing a meal with Model 1 in the background
Unox Casa App
Unox Casa delivers an immersive smart kitchen experience through the Unox Casa App, the digital extension of our ovens, offering access to exclusive content, recipes, and cooking programmes.
Discover the App
Unox Casa app on a smartphone showing the My Oven dashboard for a Model 1S with Wi-Fi online, active LL7 warranty and live cooking progress
Direct contactsContact our service experts to get prompt assistance.
Call usFor immediate assistance
+39 0497361209
Email usOur service experts are here to help
service@unoxcasa.com
FAQCheck frequently asked questions
FAQ